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Umbrella @BARTOSZ.PRO

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Studio — Services for Faster, Saner Software Delivery

EN — Process Consulting, ITSM, and Lean Software Delivery

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Build software faster with less bureaucracy — still compliant, still agile, zero cargo‑cult.

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What we do

• Process consulting and operating model design
• ITSM setup and modernization
• Software delivery enablement: from discovery to production
• Practical agile without the Scrum theater
• Governance that protects flow, not blocks it

Outcomes

• Lead time down. Throughput up. Quality steady or better
• Fewer handoffs and status meetings
• Clear, minimal process with explicit policies
• Metrics that guide decisions, not vanity charts

Engagement modes

• Assessment and roadmap: 2–4 weeks
• Enablement sprint: 1–2 weeks, hands‑on
• Embedded coach: 1–3 months, part‑time
• Executive workshop: 3–4 hours

Core services

1. Flow‑first process design
   • Map value streams. Remove queues, hidden WIP, and sign‑off traps
   • Define explicit policies: Definition of Ready, Done, and pull criteria
2. ITSM that helps delivery
   • Incident, change, problem designed for speed and safety
   • CAB → risk‑based change policy with standard changes and automation
3. Product and engineering ways of working
   • Thin slicing, trunk‑based development, CI/CD, feature flags
   • Objectives and constraints instead of ticket ping‑pong
4. Governance without theater
   • Lightweight controls, clear accountabilities, audit‑ready evidence from the system of work

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Methods we use

• User Story Mapping and MVP slicing
• Slotcraft — Date it. Done. for execution discipline
• Risk‑based change and reliability practices (SLOs, error budgets)
• Simple, measurable flow metrics: lead time, WIP, throughput, failure recovery </aside>

Packages

• Starter: Assessment + actionable roadmap • 2 weeks • fixed price
• Enable: One enablement sprint on your biggest constraint • 1–2 weeks
• Transform: 8–12 weeks of hands‑on change with clear milestones

Sample deliverables

• Value stream map with quantified bottlenecks
• Operating policies and minimal process map